Cloud-minded.
Data-driven.
Always building.
I’m Pravin — an MSc Cloud Computing student at the National College of Ireland, with a background in computer applications and hands-on experience in technical support and operations.
Cloud systems.
Real-world thinking.
Combining cloud computing, data-driven problem-solving, and experience working with customers and cross-functional teams.
I’m building a foundation in cloud computing and data engineering, with an interest in using AI, analytics, and automation to help businesses make better decisions.
As an MSc Cloud Computing student at the National College of Ireland, I’ve worked on real-time and batch data pipelines, distributed systems, and evaluating cloud cost and performance on AWS. My cloud toolkit includes Kinesis, Lambda, DynamoDB, EMR, and Spark.
My Master of Computer Applications background and more than a year of hands-on customer and technical support have taught me to troubleshoot methodically, communicate clearly, and collaborate across teams.
Learning by doing.
Customer-facing work and technical support, alongside postgraduate study in cloud computing.
-
July 2026 — Present · Part-time
Customer Assistant & Stock Control
Tesco Ireland Limited · IrelandDeliver customer-focused service while maintaining stock accuracy and data integrity, working with the team to resolve day-to-day operational issues.
-
July 2024 — October 2025
Process Executive 1
Patra India BPO Services Private Limited · IndiaDelivered process outcomes using internal systems to meet performance and quality targets, applying analytical, evidence-based problem-solving across teams and deadlines.
-
May 2023 — June 2024
Customer Support Executive
TragardResolved customer enquiries by phone, email, and chat; tracked cases in CRM systems and escalated complex issues in collaboration with internal teams.
-
January — April 2023
Technical Support Engineer
Internship · F5Clouds Private Limited, IndiaProvided technical support using Veeam software, 3CX, and Linux fundamentals, developing methodical troubleshooting habits under pressure.
Education
Cloud & technical
Data & business systems
Interests
Ideas into action.
Cloud-native analytics on AWS alongside a full-stack inventory system built for a business client.
Real-Time Music Analytics Platform
Built an AWS real-time analytics system using a Lambda Architecture, with automated streaming and batch data pipelines. Evaluated cloud service cost-performance trade-offs using quantitative, data-driven methods.
Inventory Record System
Developed a full-stack inventory management system for Treo Infocom (OPC) Private Limited, automating stock-tracking workflows for a live business client, including testing and issue resolution.
Curiosity, recognized.
Technical competition awards and a conference presentation on technology for remote elderly care.
Technical Expo · Techraze
Sri Krishna Arts and Science College
Online social networks paper presentation
Predicting network traffic by creating users from user-posting behavior · Pioneer College
Internet of Things paper presentation
Hindusthan College of Arts and Science
Remote Elderly Care System
10th National Conference on Machine Learning and Smart TechnologyPresented “Remote Elderly Care System” at the 10th National Conference on Machine Learning and Smart Technology (NCMLST 2020).
Let’s make a
good connection.
Interested in working together or having a conversation? I’d be glad to hear from you.